Batch failure reduction at Biotechnology company: Ian undertook a pre-Lean programme gap analysis, which identified the issues that were causing the batch failure problem and also a 1-year programme, with cost benefit analysis, which would remedy the issues. Ian then:
Results: 22% increase capacity equivalent to circa 220,000 chocolate bars per day; customer service shortfall averted; sustainable behavioural change and ownership within a traditional unionised environment.
Results: £400K savings per annum; yield improvement of 12%.